Frequently Asked Questions
Everything you need to know about your DKNY experience.
What is the standard shipping timeframe?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited and overnight options are available at checkout for faster delivery.
What is your return policy?
We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return or exchange.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, DKNY ships to over 100 countries worldwide. Shipping costs and delivery windows vary by location and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for interest-free installments.
How do I determine my size?
Each product page features a comprehensive 'Size Guide' link. We recommend comparing your body measurements to our chart to ensure the best fit for our New York-inspired silhouettes.